Our Operating Procedure
- Pickup would be done from your Premises/Places/Pickup Points/printers as per schedule.
- Once the load reaches the office a complete scanning would be done against your soft copy so that we can get the details of any missed or extra received shipments {the same would be mailed to you at your corresponding mail address}.
- The pod {proof of delivery} would be furnished to you on demand.
- If permitted, only then drop delivery would be done or else the document should be handed over to you.
- All the deliveries would have {maximum} phone nos, or company seals. We should also try and get the receivers name.
- Close attempts would be done thrice. We also have a Missed you card system in place.
- A special tele-calling staff would be appointed for your day-to-day assistance, which will be instrumental in catering to your queries.
- A special monitoring would be done to all your returned dox by informing you about the reasons for the returns as well as any new corresponding address where the document could get delivered. We will also provide the validation report of all the RTO’s randomly.
- In case if there is any documents to which we don’t have service the same would be sent back to you. MIS would be provided on a regular basis with all the return as well as delivery status.